Frequently Asked Questions

What first aid courses do you offer?

We offer a range of accredited first aid courses for workplaces, schools, childcare settings, organisations and individuals across Scotland.

Our courses include:

First Aid at Work Courses

• First Aid at Work
• Emergency First Aid at Work
• First Aid at Work Requalification
• First Aid at Work Annual Refresher

Paediatric First Aid Courses

• Paediatric First Aid
• Emergency Paediatric First Aid
• Combined First Aid at Work & Paediatric First Aid

Specialist Courses

• Level 3 Award in BLS & AED for Adults, Children & Infants
• Level 3 Award in BLS, AED & Management of Anaphylaxis

All courses are practical, engaging and suitable for all experience levels.

Are your courses accredited?

Yes. All of our courses are accredited through Qualsafe Awards, an Ofqual-recognised awarding organisation delivering regulated qualifications throughout the UK.

Who are the courses suitable for?

Our courses are suitable for:
• Businesses and workplaces
• Schools and nurseries
• Childminders and childcare settings
• Parents and carers
• Sports clubs and community groups
• Individuals wanting life-saving skills

We tailor training to suit the group and learning environment wherever possible.

Do I need previous experience?

No previous experience is required. Our courses are designed for beginners as well as learners refreshing existing qualifications. Training is delivered in a supportive and easy-to-follow environment.

How long do the courses take?

Course duration depends on the qualification chosen.

• Half Day Courses – 5 Hours
• 1 Day Courses – 6 Hours
• 2 Day Courses – 12 Hours
• 3 Day Courses – 18 Hours

Flexible scheduling may also be available for group bookings.

Where does the training take place?

We offer flexible training options across Scotland, including:
• Training at your workplace or chosen venue
• Training at our Carluke venue in South Lanarkshire

On-site training is often the most convenient and cost-effective option for businesses and organisations.

How many people can attend a course?

Typical group sizes range from 6 to 12 learners to ensure everyone receives the practical support and attention they need throughout the course.

Will I receive a certificate?

Yes. Successful learners will receive an accredited Qualsafe Awards certificate following successful completion of the course and assessments.

Certificates are typically valid for:
• 3 Years – Most workplace first aid qualifications
• 3 Years – Paediatric first aid qualifications
• 1 Year – Some specialist courses

E-certificates are issued electronically once results have been submitted. Printed certificates are available at an additional cost.

Do I need to renew my qualification?

Yes. Most first aid qualifications expire after 3 years.

We recommend attending an Annual Refresher course each year to help maintain confidence, practical skills and workplace compliance.

What will I learn in the course?

Course content varies depending on the qualification, but may include:
• CPR (Cardiopulmonary Resuscitation)
• AED (Defibrillator) use
• Managing unconscious casualties
• Choking response
• Treating bleeding, burns and injuries
• Managing shock
• Emergency scene assessment

Training is practical, scenario-based and designed to build confidence in real-life situations.

Is the training practical or classroom-based?

Our courses are highly practical, with hands-on learning forming a major part of the training experience.

While some theory and multiple-choice assessments are included, the focus is on practical skills, realistic scenarios and learner confidence.

What should I wear or bring?

We recommend:
• Comfortable clothing suitable for practical activities
• A notebook and pen

All training equipment is provided.

For full-day courses, learners may wish to bring lunch or snacks unless refreshments are being provided by their organisation.

Do you travel to deliver training?

Yes. We provide training across Scotland and can travel to your workplace or venue.

Travel charges may apply at 45p per mile, depending on location.

How much do courses cost?

Course pricing depends on:
• The qualification chosen
• Number of learners
• Training location

We offer both individual and group pricing. Please see our Pricing page or contact us for a personalised quote.

How do I book a course?

Booking is simple.

We will then arrange suitable training options and provide full booking details.

We also run open courses throughout the year, which will be advertised on our website and social media channels.

What happens if I need to cancel or reschedule?

We understand plans can change.

Client Cancellations

• 14+ Days Notice – Full refund or reschedule
• 7–13 Days Notice – 50% fee may apply
• Less than 7 Days Notice – Full fee may apply

Trainer Cancellations

In the unlikely event we need to cancel due to illness or unforeseen circumstances, an alternative date or full refund will be offered.

Do you provide a pre-training checklist for workplace training?

Yes. For on-site training, we provide a pre-course checklist covering:
• Learner details
• Medical or accessibility requirements
• Venue information
• Facilities and equipment
• Course schedule
• Health & safety requirements
• Main point of contact

This helps ensure training runs smoothly and safely on the day.

What do we receive as part of the training?

When you train with JA First Aid Training, you will receive:
• Expert-led practical training
• Hands-on CPR and AED practice
• Comprehensive learning materials
• Accredited Qualsafe certification
• Supportive and engaging instruction
• Up-to-date training aligned with UK standards

Our aim is to ensure every learner leaves feeling confident and capable of responding in emergency situations.